ORDERING

How do I place an order?

All orders are placed online at www.finefoodspecialist.co.uk

Can I do a phone order?

We don't typically take orders over the phone, however If you have any issues ordering via our website we will be able to do this if you have created an account with us.

What is the status of my order?

Once you have placed your order with us, we will send you a confirmation email to track the status of your order. Please check that all the details on your order confirmation email is correct, including the shipping date, shipping address and phone n

How long does it take to ship my order?

This will be dependant on the delivery method selected... DPD Standard - All orders placed before 11am Monday - Thursday using this shipping option will be dispatched the same day. Orders placed on Friday, Saturday or Sunday will be dispatched on Mon

How can I track my order?

How can I track my package? Once your order is shipped we will send you an email confirming that your order has been shipped and we will also supply you with a tracking number. DPD will then reach out to you on the morning of your delivery, usually

Where do you ship?

We currently ship within the UK and Northern Ireland. We do not ship to the Republic of Ireland or abroad.

Can I collect my order?

You may collect your order from us. You will still need to place your order online, when you have done so please contact us and let us know your order number and when you would like to collect your order. Once you have collected your order we will re