We are here to help you with any queries or questions. We always strive for excellence, if you have had a problem with your order please get in touch telling us what the issue is, take photographs where necessary so we can feedback to our fulfilment team. Email: support@finefoodspecialist.co.uk

Our customer service team are always on hand to help you with queries and questions about our various products. Please phone us or email support@finefoodspecialist.co.uk. We are open Monday - Friday from 9am -5.30pm.

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Fine Food Specialist 

<p>If your vacuum pack has come undone and the actual package is still intact, this has happened during transit. Please be assured that your product will be perfectly safe to consume or to re-freeze should you wish too.&#xA0;</p>

If your vacuum pack has come undone and the actual package is still intact, this has happened during transit. Please be assured that your product will be perfectly safe to consume or to re-freeze should you wish too.

MY VACUUM PACK HAS COME UNDONE

SHIPPING & DELIVERIES

How do I place an order?

Can I do a phone order?

What is the status of my order?

How long does it take to ship my order?

How can I track my order?

Where do you ship?

Can I collect my order?

ORDERING

Can I make changes to my order?

Can I cancel my order?

CHANGES & CANCELLATIONS

What Payment methods do you accept?

PAYMENTS

What are your shipping/ delivery costs?

What packaging products do you use?

Do you offer free shipping?

Do you deliver on Saturdays?

Do you offer same day delivery?

I live in a remote area, will you deliver?

I live outside mainland Great Britain, will you deliver to me?

MY ORDER HASN'T ARRIVED

MY ORDER HAS ARRIVED THAWED/ SEMI FROZEN

MY ORDER HASN'T ARRIVED FROZEN

Christmas & New Year Trading Period 2023/2024

Can I return my product?

RETURNS

Can I buy a gift card/vouchers?

GIFT CARDS & VOUCHERS

Do you have a newsletter & Blog?

NEWSLETTER & BLOG

Our Story

Where are we located?

Contact Us

COMPANY

Do you offer discounts?

DISCOUNTS

Do you offer trade & Wholesale prices?

TRADE & WHOLESALE

I can't find the product I'm looking for

Where can I find a list of ingredients?

PRODUCTS

MY VACUUM PACK HAS COME UNDONEUpdated 9 months ago