We are here to help you with any queries or questions. We always strive for excellence, if you have had a problem with your order please get in touch telling us what the issue is, take photographs where necessary so we can feedback to our fulfilment team. Email: support@finefoodspecialist.co.uk

Our customer service team are always on hand to help you with queries and questions about our various products. Please phone us or email support@finefoodspecialist.co.uk. We are open Monday - Friday from 9am -5.30pm.

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Fine Food Specialist 

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Currently we do not offer free shipping. If you sign up to our newsletter we occasionally have offers that include free shipping.

Do you offer free shipping?

SHIPPING & DELIVERIES

How do I place an order?

Can I do a phone order?

What is the status of my order?

How long does it take to ship my order?

How can I track my order?

Where do you ship?

Can I collect my order?

ORDERING

Can I make changes to my order?

Can I cancel my order?

CHANGES & CANCELLATIONS

What Payment methods do you accept?

PAYMENTS

What are your shipping/ delivery costs?

What packaging products do you use?

Do you deliver on Saturdays?

Do you offer same day delivery?

I live in a remote area, will you deliver?

I live outside mainland Great Britain, will you deliver to me?

MY ORDER HASN'T ARRIVED

MY ORDER HAS ARRIVED THAWED/ SEMI FROZEN

MY ORDER HASN'T ARRIVED FROZEN

MY VACUUM PACK HAS COME UNDONE

Christmas & New Year Trading Period 2023/2024

Can I return my product?

RETURNS

Can I buy a gift card/vouchers?

GIFT CARDS & VOUCHERS

Do you have a newsletter & Blog?

NEWSLETTER & BLOG

Our Story

Where are we located?

Contact Us

COMPANY

Do you offer discounts?

DISCOUNTS

Do you offer trade & Wholesale prices?

TRADE & WHOLESALE

I can't find the product I'm looking for

Where can I find a list of ingredients?

PRODUCTS

Do you offer free shipping?Updated a year ago