Can I return my product?Updated a year ago

Do you accept returns?

As we sell perishable goods we can not accept returns for the majority of our products. If you would like to discuss this please contact us directly. 

If you're looking to return hardware please contact our team to discuss the process with you. 

Please note it is the responsibility of the customer to safely return items, we suggest to send items tracked for. 

Are returns free?

We do not provide free returns. Any hardware returns returns are the responsibility of the buyer.

How long does it take to process a return?

Returns are confirmed within 14 days of receiving the package at our warehouse.

Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.